Resetting your Q-Fi password

Q-Fi has three (3) methods for resetting passwords:

1. From the log in screen

Click on the, "Forgot Password?" link on the login page.

• When prompted, enter your Email address or Username and click "Send". This will send you an email with instructions to get your new password. 

• The image below shows what the email will look like. 

Important note: make sure you click on the activation link before using the new password.

2. While logged into Q-Fi

If you are logged into Q-Fi you may update your password using the Profile dropdown menu on the top right of the screen, then clicking on "My Profile"

• This will take you to your profile "Account Info" screen.
• Now click on the "Change Password" tab.
• Enter your new password and enter it again in the "Confirm password" field.
• Click "Change password" to save your new password:

3. Request a password reset

Reach out to your account admin and they can reset your password manually.